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Salesforce Community Cloud Practice Tests 01

jinzongyu
 jinzongyu
发布于 07/05 23:28
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NO.1 Universal Containers has a Community for their partners. They would like to add a new partner company and grant their users access to the Community. What is the first step the Salesforce Admin must complete to set up the partner users?
Select one or more of the following:
A. Add partner contacts to the Community as members
B. Create the account and enable it as a partner account
C. Allow partner users to self-register and gain access
D. Create a partner profile for the company
Answer: D
 
NO.2 A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.
Reputation points and levels have been created. What should the Salesforce Admin do in Community Builder to accomplish this task?
Choose one answer
A. Add a generic component and name it Leaderboard
B. Enable Chatter for the Customer Service Napili Community
C. Drag and drop the Reputation Leaderboard component onto the home page
D. Create a custom Lightning component and add it to the home page
Answer: C
 
    

 

NO.3 You are creating a community whereby your customers will be able to upload photos of
themselves with your products to a contest chatter group. You want to make sure only photo file
extensions are allowed e.g. (.jpg,.png, .gif) and only up to 500mb. What steps would you take to enable this?
A. Define the file size limit in the Community Manager but it's not possible to limit the file type
B. Define the file types and size limit in the Community Manager under Administration
C. Write an apex trigger on the Feed Object
D. Define the file types in the Community Builder but it's not possible to restrict the file size
E. Download a 3rd party photo upload component from the AppExchange
Answer: B

NO.4 Universal Containers wants the Community login page to display its company logo. How can
the Salesforce Administrator accomplish this in the Community Workspace?
Select one or more of the following:
A. Upload a logo image file in Login and Registration
B. Specify a new Community login page that uses the logo
C. Reference the logo design token in the CSS editor page
D. Use a login Flow component to display a logo splash screen
Answer: A
  
NO.5 Which two actions should the Salesforce Admin take to meet these requirements?
Universal Containers is launching a support Community with the following requirements:*
The Community will be launched on the existing Salesforce org leveraged by the internal support team.
The Napili template must be used.* The following support channels need to be provided on the Community:
Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
A. Enable Live Agent in Community Settings.
B. Add a custom Live Agent Lightning component.
C. Set up Live Agent in Community Management.
D. Configure Live Agent in the Salesforce org.
Answer: B D
 
NO.6 Universal Containers (UC) is launching a Partner Community for its resellers who have access to
leads, opportunities, and dashboards. UC has the following requirements to support their partners
during the sales cycle:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employee to the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:
A. Leverage the opportunity feed and group record layout access control
B. Leverage private groups and record sharing the access control
C. Leverage unlisted groups and record sharing for access control
D. Leverage the opportunity feed and manual shares for access control
Answer: D
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